Fly Away Airlines
Newforth Business Park
Minneapolis, MN, 27726
Dear Sr or Madam,
I am sending this letter of __(1)__ because of the service I received while traveling on your fight 770 from Minneapolis to New York on the 19th of September 2007.
I requested a diabetic meal through your webske, and confirmed this when I checked in for the flight. However, when the meals were served on board, I was told that there was no diabetic meal requested. I had to ask four times, and become quite __(2)__ before the cabin crew would search for the meal which I had reason to believe was there. Mistakes may happen, but this seemed like unnecessary rudeness.
You can understand my concem, I'm sure, because eating regular meals, made up of the right foods, is __(3)__ for managing this illness. Regrettably, I'm not sure that I would feel confident traveling with you in the future.
Câu 1: __(1)__
Câu 2: __(2)__
Câu 3: __(3)__
More than £160m will be spent on music and video downloads in the UK this year, according to a __(1)__
Market analysts predict that digital downloads will be worth £163m in 2008 - up 45.5% on last year. And digital spending will continue to __(2)__ , reaching £600m a year by 2012, according to the UK Music and Video Retailers 2008 report.
But CD and DVD spending has slowed, with the __(3)__ music and video marks down 2.9% to £4bn in 2008.
Câu 4: __(1)__
Câu 5: __(2)__
Câu 6: __(3)__
TO: All Staff
As you know, we are expecting a visit from health inspectors this week. I would like to remind you __(1)__ the importance for our restaurant to avoid any problems with the health inspection. It is essential that you carry out your usual cleaning and sanitation procedures with the uppermost care this week. Do not take __(2)__
I would particularly like to remind staff to check on he storage of meat products. Make __(3)__ meats are kept on the upper shelf in the refrigeration unit, because the temperature is not high enough on the lower shelf.
Thank you for your cooperation,
Câu 7: __(1)__
Câu 8: __(2)__
Câu 9: __(3)__
To: Mark Ackerman - Aker@globalnet.com
From: Deborah Leach - firstname.lastname@example.org
Subject: PARKING LOT REFURBISHMENT
Cc: C.C. Summers - email@example.com
Erin Young - firstname.lastname@example.org
Date: 2 June, 2007 14:12:25
Dear Mr. Ackerman,
This Is to inform you that we have carefully __(1)__ your estimate for the parking lot refurbishing. We are planning to contract with you for this work.
We are unable to let this contract immediately however, as final approval of expenditures of this nature must come from the head office in New York.
We expect to receive approval or disapproval __(2)__ the next 30 days. At such time, we will contact you with instructions accordingly
If we may be of any assistance in the meantime please feel free __(3)__ this office.
Deborah Leach, Secretary
Tel: 605 885 5624