M-Cn: Hi, Siba. Do you need help taking those files up to our office? It looks like you have your hands full
W-Br: If you don't mind, that'd be great. The elevator is still out of order, so we'll have to use the stairs
M-Cn: But that broke last week - the maintenance crew should have repaired that by now
W-Br: Well, apparently a piece of hardware had to be custom made
M-Cn: Ah, I see. Well, at least our office is only on the second floor, so we don't have to climb too many stairs
W-Br: That's true. Thanks again for carrying some of these files - it would have taken two trips to get them all without your help
Câu 32: What does the man offer to do?
Câu 33: According to the man, what happened last week?
Câu 34: Why does the woman say, "a piece of hardware had to be custom made"?
M-Au: All right, let's start the meeting. How were our clothing sales for June?
W-Br: Well, sales went up three percent from last month. But customers didn't respond as well as usual to our big semiannual sale
M-Au: I was hoping for a five percent increase ... Donna, why do you think the increase was so small?
W-Am: I think clothing sales weren't as strong because the advertising budget was cut this year. I'd like to see that money put back into our budget.
M-Au: Hmm ... Let's wait another month. If sales are still low, we may have to increase the advertising budget, but I prefer to wait on that decision.
Câu 35: What product are the speakers discussing?
Câu 36: What does Donna suggest?
Câu 37: What does the man propose?
W-Am: Hello, Dan. sovou've been training with us for a couple of months now- as your mentor, I'd like to hear how your apprenticeship's been going
M-Au: It's been going well. I've enjoyed learning the different techniques for metal welding, and like seeing the finished products.
W-Am: I'm glad to hear that. There're still a few weeks left in your training program - but you know, your work is so good that we've decided to offer you a promotion when your training is complete.
M-Au: That's great news! I'd be happy to be part of the team here
Câu 38: Who most likely is the man?
Câu 39: What does the woman ask the man for?
Câu 40: What will the man receive?
W-Br: Well, Dietrich, we're looking forward to seeing you here in our Munich office next Tuesday. We can't wait to see the latest design plans for the company's new, lightweight tablet
M-Cn: Thanks! There's one feature of the tablet that I'm especially pleased with.
W-Br: Really? What is it?
M-Cn: This model has our best battery life ever. It can now operate for three full days on a single charge
W-Br: That's incredible - I'm excited to hear more about this during your presentation. By the way, we made a dinner reservation for our department that evening
M-Cn: Actually, my favorite singer is performing that night
W-Br: That's OK. We ' ll see you soon
Câu 41: What type of product is being discussed?
Câu 42: Which product feature is the man most proud of?
Câu 43: Why does the man say, "my favorite singer is performing that night"?
W-Am: Welcome to the Westfield Hotel! I'm the event coordinator, and this is my associate, Diane. So, you'd like to host an event here?
M-Au: Yes! I work for the National Journalists Association. We're planning our annual awards banquet for June-for about a hundred guests.
W-Br: Well, we have a beautiful ballroom on this floor that I can show you. It's been used for awards ceremonies before.
M-Au: Okay. Also, about half of our guests will be coming from out of town. Do you have enough rooms available for them to stay here?
W-Am: I'm sure we do, but we'll check and send you a quote for a group rate.
W-Br: And additionally, we do offer free shuttle service to and from the airport
Câu 44: What type of event is being planned?
Câu 45: What does the man ask about?
Câu 46: What does the hotel offer for free?
M-Au: Excuse me. My mobile phone is out of power. Are there any tables here at the cafe that are near a wall socket, so I can charge my phone while I have some coffee?
W-Br: Well, we only have a few outlets. And... it looks like all the tables near them are occupied. I'm sorry about that.
M-Au: Hmm. In that case, can you suggest anywhere nearby where I might be able to sit for a few minutes and charge my phone, then?
W-Br: You know, the public library would be perfect for that, and it's just a block up the hill. You'll see it on the corner of Willow Street
Câu 47: What problem does the man mention?
Câu 48: Where are the speakers?
Câu 49: What does the woman suggest the man do?
M-Cn: Mary? I'm working on the bill for one of Dr. Singh's patients, and I keep getting an error message for the code I'm using...
W-Am: Oh! The billing codes recently changed. You must be referring to the old list.
M-Cn: Do you have the updated one?
W-Am: Yes, right here. Which procedure is it?
M-Cn: A blood test
W-Am: All right ... Here's the code you should use.
M-Cn: Thanks! Could I get a copy of that list?
W-Am: Sure. But Jheard they'll be adding the codes to our billing software soon, so we won't need to deal with paper lists anymore.
Câu 50: What is the man having trouble with?
Câu 51: Look at the graphic. Which code should the man use?
Câu 52: What does the woman say will happen soon?
W-Am: Pedro, there 's a lot of interest in our new line of women's dresses planned for the spring. It looks like there will be a lot of demand, so we'd better increase production to be sure we have a supply of all garment sizes.
M-Au: In that case, I suggest we let the human resources department know that we'll need more workers.
W-Am: Right. I'll give them a call now.
M-Au: OK, great. And I was just working on the labels. In fact, the template for the label is up on my computer screen.
W-Am: Can I see? Oh, wait! These garments are 100 percent cotton; so they shouldn't be washed in warm water.
M-Au: OK. I'll make th at change now
Câu 53: What does the woman say they will need to do?
Câu 54: What does the man suggest?
Câu 55: Look at the graphic. Which section of the label will the man need to revise?
W-Br: Hi, Mr. Foster. This is Kasumi Ito, the hiring manager at Silverby Industries. We've reviewed your job application and would like you to come in for an interview. Are you available Tuesday at 2 P.M. next week?
M-Cn: Thanks for getting back to me. Let me check my calendar... Yes, I can do that.
W-Br: Good. Now, Silverby Industries is in a business complex. 0ur building is on Tinley Avenue, and we're right next to the lake.
M-Cn: Thanks. And am I able to park anywhere, or will I need a permit?
W-Br: Just make sure you're in a space marked Visitor, and you won't get a parking violation.
Câu 56: What are the speakers mainly discussing?
Câu 57: Look at the graphic. Which building is Silverby Industries located in?
Câu 58: What does the woman tell the man about parking?
M-Cn: Thanks for calling Riverside Auto Repair. How can I help you?
W-Br: Hi. I got my car repaired last week and used your shuttle service to get a ride back to my office. Can you tell me why there's a service charge on my invoice for using the shuttle? I've never had to pay that before.
M-Cn: Yes, unfortunately the cost of auto fuel has risen quite a bit, so the company now requires us to charge for the shuttle.
W-Br: Well, I wasn't expecting that.
M-Cn: I'm sorry we didn't inform you of this ahead of time. I'll waive the fee now, but please be aware that you'll have to pay for rides in the future.
Câu 59: Why is the woman calling?
Câu 60: According to the man, what has recently changed?
Câu 61: What does the man agree to do?
W-Am: In sports news, our own Easton Jaguars won today's soccer match against the Portville Lions. Here to tell us about the game is Aaron Park, the goalkeeper for the Jaguars. Mr. Parker, thank for joining us
M-Au: Thanks for having me. Today's game was challenging - it started to rain early on, and the storm didn't let up for nearly an hour. There were several times when we lost control of the ball because the field was so wet and slippery.
W-Am: Well, you all played really well despite the weather. Now, it's time for a commercial break, but stay tuned - we'll soon be back with Aaron Parker to talk about the game's most exciting moments.
Câu 62: What is the topic of the conversation?
Câu 63: What caused a problem?
Câu 64: What will the listeners hear next?
W-Br: Hi Paul, I know we were planning to work at the trade show together next week, but something has come up. Do you think you could find someone else to go in my place?
M-Cn: Sure, that can probably be arranged. Can I ask why you're unable to go?
W-Br: My department recently hired several new people, and I want to be here to make sure that their training goes smoothly
M-Cn: I understand. I'll call Ramona and ask her if she'd be able to attend the show instead
Câu 65: What does the woman notify the man about?
Câu 66: According to the woman, what recently happened in her department?
Câu 67: What does the man say he will do next?
M-Au: I'd like to book two tickets for tonight's city bus tour
W-Am: Sure, we still have seats on the bus. This tour will stop at five different sites and end up the Seven Stars Restaurant
M-Au: Oh. That sounds good. A friend of mine is visiting from out of town. He'll like that
W-Am: Yes, but we have to put in the order for the restaurant in advance. You have a choice between the chicken with vegetables or the beef with rice
M-Au: We'll both have the chicken
W-Am: Here are your tickets. And by the way, we're expecting clear skies tonight. You'll definitely want to bring your camera. You won't want to miss taking photos of the city's skyline
Câu 68: What does the man want to do?
Câu 69: What is the man asked to choose?
Câu 70: What does the woman suggest doing?
Attention all listeners! Palmer's Gym now has several locations in your area. We have everything you need to keep fit, including exercise classes and fitness instructors ready to help you! But that's not all. Starting in April, your membership gives you access to any of our locations across the country. So if you 're traveling for business or just on vacation, you won't have to skip your workout routine! Visit our Web site to see a map of all the Palmer's Gym locations across the nation!
Câu 71: What type of business is being advertised?
Câu 72: What will the listeners be able to do starting in April?
Câu 73: Why does the speaker invite the listeners to visit a Web site?
W-Br: Before we end this meeting, I want to thank everyone for the extra hours you've put in getting our new line of camera accessories ready for market. Because of your willingness to work overtime, the new products will be ready in time for the trade show coming up next month in Shanghai. That's in addition to the accessories we usually display, but it shouldn't be a problem. We've reserved a booth at the front of the exhibition hall this year, and it's a large space.
Câu 74: Why does the speaker thank the listeners?
Câu 75: According to the speaker, what is scheduled for next month?
Câu 76: What does the speaker imply when she says, "it's a large space"?
M-Cn: Good evening. My name's Mateo and I'll be serving you tonight. Since this is your first time here, let me tell you about our restaurant. AII the vegetable products you see on the menu come from our very own vegetable garden. The owner of the cafe, Natasha, is a talented gardener who grows our fresh produce herself. Now, tonight we have a special entree. It's poached salmon, caught fresh today. It's a simple dish, served with a lemon sauce and a salad. I eat it all the time. So, while you read over the menu, can I bring you a beverage?
Câu 77: According to the speaker, what is special about the restaurant?
Câu 78: Who is Natasha?
Câu 79: Why does the speaker say, "I eat it all the time"?
M-Au: so welcome aboard this morning's direct flight to Toronto. We look forward to flying with you today. Unfortunately, we've run out of space in the overhead bins for larger carry-on bags. If your bag won't fit under your seat, we' ll take it from you and check it. You'll be able to pick it up at the baggage claim when we land. In addition, we have several meal options for purchase today. Our standard selections are listed in the magazine in the seat pocket in front of you. If you would like to purchase a meal, please notify a flight attendant.
Câu 80: Where is the announcement being made?
Câu 81: What problem does the speaker mention?
Câu 82: According to the speaker, why should the listeners talk with a staff member?
W-Am: Hello. It's Dana, one of your truck drivers. I'm supposed to deliver kitchen appliances to our store branches in Syracuse. I'm looking for one of the branches, and according to the list I was given, there should be a store at 33 Thistle Lane. Well, I've driven up and down the whole road, and all I see are houses. I'll deliver the appliances to the other stores on my list, but while I'm doing that, could you please get back to me with the correct address?
Câu 83: Who is the speaker?
Câu 84: What does the company sell?
Câu 85: What does the speaker imply when she says, "alii see are houses"?
M-Cn: Good afternoon. My name is Lawrence Wilson, and I'll be conducting the training on how to use our company's new scheduling software - Spark Schedule. The reason we chose this particular software is because it makes it easy for you to schedule meetings with people in different time zones. That way we can conduct business with our increasing number of clients all over the world. And best of all, there's a mobile phone application that you can download for free. This will allow you to check your schedule from any location.
Câu 86: What is the talk mainly about?
Câu 87: Why did the company choose the product?
Câu 88: What does the speaker say is offered with the product?
W-Br: This is Guo Lin with KDM TV News. Tonight, there's news about the Ashworth City light-rail. Work continues on this massive construction project, but the announcement of new federal safety regulations means that major modifications must be made to the tracks. Opening day could be delayed by as much as three months. Public opinion about the railway is already divided. Some residents say they don't approve of how much money is being spent on the project, but others say it's worth the cost. I'm here at the Fourth Street station where I'll ask a few passersby how they feel about this latest development in the project
Câu 89: What does the speaker say has recently been announced?
Câu 90: According to the speaker, why do some people dislike a construction project?
Câu 91: What will the speaker do next?
M-Au: First of all, we know you have a busy schedule outside of work, so thanks for coming into the warehouse today to work on a Saturday. OK, so we're here because this extra shipment was delivered yesterday. There are hundreds of boxes, and we have to check what 's inside them and put the information into our warehouse database. Now, I'm going to assign you all to groups. Once you have your group number, go ahead and join your group members. Group leaders will tell you which boxes you'll be working on
Câu 92: What does the speaker thank the listeners for?
Câu 93: In which division do the listeners most likely work?
Câu 94: What does the speaker say he will provide?
W-Am: And now, an event we've all been waiting for since last year - Danville's Annual Cook-Off. Held outside at City Park, the Cook-Off always attracts a lot of participants. Competitors prepare one dish, which they serve throughout the day. A panel of judges w ill select the winners based on taste, presentation, and uniqueness. This event is great fun for the whole family, and entry and food samples are free! If you're interested in participating, the contest registration form is available on the city's Web site. Now, keep in mind we're expecting a cloudy day for this year's event. We won't see any sunshine, so be sure to bring a jacket!
Câu 95: What event is being described?
Câu 96: According to the speaker, what can the listeners find on a Web site?
Câu 97: Look at the graphic. Which day is the event being held?
M-Cn: This is Seung-ho Park from Park Investors. We met last month at the Westside Technology Conference. I attended your interesting presentation and spoke to you afterward about my small investment firm. I'm calling because I'd like to hire you to discuss ways to make my company's database more secure. I know you specialize
in this type of work, and I'm hoping you'll be interested in this project. Could you please e-mail me a list of your consultant fees? Use the e-mail address on the business card I gave you. Thanks.
Câu 98: What is the purpose of the ca ll ?
Câu 99: Look at the graphic. Who is the speaker calling?
Câu 100: What does the speaker ask the listener to do?
With Global Strength Gym's 30-day trial period, you get the opportunity to try out our classes, equipment, and facilities. __(1)__ . It's completely risk-free! To sign up, we require your contact information and payment details, but you will only be charged if you are a member for __(2)__ 30 days. If you decide within this time that you no longer want to be a member of Global Strength __(3)__ visit our Web site at www.gsgym.com. On the Membership page, elect to __(4)__ your membership and enter the necessary information. It's that easy!
Câu 131: __(1)__
Câu 132: __(2)__
Câu 133: __(3)__
Câu 134: __(4)__
As a Hanson-Roves employee, you are entitled to sick absences, during which you will be paid for time off work for health __(1)__ . To avoid deductions to your pay you __(2)__ to provide a physician-signed note as documentation of your illness. __(3)__ should include the date you were seen by the doctor, a statement certifying that you are unable to perform the duties of your position, and your expected date of return. Your supervisor will then forward the documentation to Human Resources. __(4)__ . Employee health records can be accessed only by those with a valid business reason for reviewing them
Câu 135: __(1)__
Câu 136: __(2)__
Câu 137: __(3)__
Câu 138: __(4)__
Date: 15 July
Subject: Your first day at Arolis
Dear Mr. Contini,
Welcome to Arolis Chemicals! Thank you for __(1)__ the full-time, permanent position of laboratory assistant. We look forward to your arrival on 1 August in the Harris Building. Please report to the front desk and ask for Jack McNolan. He __(2)__ you to the Human Resources office. There, you will obtain your employee badge __(3)__ all documents necessary to start work. Note that because of its large size, the Leicester campus of Arolis can be difficult to navigate. Studying a campus map will help orient you to the location of the different buildings. __(4)__
Should you have any questions, please do not hesitate to contact me.
HR Administrative Officer
Câu 139: __(1)__
Câu 140: __(2)__
Câu 141: __(3)__
Câu 142: __(4)__
(18 April)-MKZ Foods, Inc., the region's largest exporter of pecans, expects its outgoing shipments to increase significantly over the next few months. This __(1)__ is based on the fact that the region's pecan farmers expanded their land area by 20 percent last year. According to spokesperson Katharina Seiler, MKZ's exports could reach a colossal 50,000 metric tons this year. __(2)__
MKZ buys most of the yield from the region's pecan farms and processes it __(3)__ export throughout the world. "The availability of new land for __(4)__ in the region is creating opportunities for growth," said Ms. Seiler. "I believe MKZ is going to have a truly outstanding year."
Câu 143: __(1)__
Câu 144: __(2)__
Câu 145: __(3)__
Câu 146: __(4)__
Chakia Brown [3:32 P.M.]
Hi, Ziva. I just met with the Han board of directors, and they're interested in our redesign proposal for their downtown office buildings. Amy Han asked for another work sample, but I didn't have the right portfolio with me. I'm heading to another meeting, so please have a messenger deliver a copy of the Grainger Centre files to her. Include the full set of plans. Thanks!
Câu 147: Where does Ms. Brown most likely work?
Câu 148: What is Ziva asked to do?
To: Oak Lane Fashion cashiers
From: Jane Benson
Date: July 8
Beginning August 1, Oak Lane Fashion will only accept returns or exchanges of unworn and undamaged clothing that has the original receipt
This information will be posted at all checkout counters by next week. We will also send an e-mail to our existing customers so that they are aware of the new rule, If a customer wishes to make a return without a receipt, please call the manager on duty for assistance Thanks for your help.
Director of Operations
Câu 149: What is the purpose of the e-mail?
Câu 150: According to the e-mail, what will managers do?
Câu 151: What is mentioned about Carmont Media's employees?
Câu 152: What is a purpose of Carmont Media's Star teams?
Câu 153: What does Mr. Muro want Ms. Santos to do?
Câu 154: At 9:36A.M., what does Mr. Muro mean when he writes, "I know"?
Mark Chandler is Back!
The Administrative Services Division welcomes back to headquarters Associate Director Mark Chandler. --. Mark spent the last month in Ottawa attending an advanced training session about corporate information security. Corporate-security training allows a company to safeguard its sensitive, confidential, and proprietary information. Mark is among a growing number of corporate executives who have successfully graduated from this rigorous course. --. A member of the National Organization of Corporate Security Officers (NOCSO), Mark
was formally recognized by the organization for his part in developing software that keeps electronic documents safe. - -. Well done, Mark! -  -.
Câu 155: What is the purpose of the article?
Câu 156: How did Mr. Chandler improve corporate security?
Câu 157: In which of the positions marked , , , and  does the following sentence best belong? "The training included 60 hours of instruction and a comprehensive written exam."
Congratulations on purchasing Megagroome, the world's finest rechargeable shaver! To keep your shaver in top condition, clean your shaver weekly by running it under hot water. Once a month, disassemble the shaver and clean the internal portion thoroughly as shown in the owner's manual. The shaving heads should be replaced every year with the replacement parts listed in the manual.
The Megagroome shaver has a lithium ion battery that should last for several years. Please charge the shaver as often as needed. It is not necessary to fully discharge the battery before recharging it. Use only the included charger, because use of any other charger may void the warranty. Complete instructions and details can be found in the owner's manual.
Câu 158: Where would the card most likely be found?
Câu 159: How often should the shaver be taken apart?
Câu 160: What is indicated about the shaver's battery?
Câu 161: What is indicated about the South American Art exhibit?
Câu 162: Who is Mr. Carrera?
Câu 163: According to the Web page, what can museum patrons do for an extra fee?
Câu 164: Why did Mr. Koh start the online chat discussion?
Câu 165: What does Mr. Koskinen recommend doing?
Câu 166: At 10:19 A.M., what does Ms. Matova most likely mean when she writes, "Sorry"?
Câu 167: What will Ms. Matova probably do with the package?
From: Won Ho Kim
To: Management Team
Date: 12 August
Sublect: Improving employee satisfaction
-- [l] --. Over the next few months, the Human Resources department will be engaging with the Management Team in a variety of conversations about increasing productivity and employee satisfaction. --  --.
Telecommuting, in which employees are permitted to work from home all or part of the time, is an approach that many companies are using because it allows employees to work on tasks that may be difficult to complete in an office full of disruptions. With the building reconfiguration project coming up in January, we would like to take the opportunity to consider whether telecommuting would be a good solution for our company. Our final decision on this matter will influence the way in which the work space is reorganized.
I am writing to ask for your feedback. --  --, At this point, Human Resources is simply gathering information. Please complete the telecommuting survey, which is found on the Human Resources Web site. --  --. Just look for the link on the left side of the home page.
Thank you in advance, and please let me know if you have any questions.
Won Ho Kim
Human Resources Manager
GHTY Engineering, Inc.
Câu 168: Why was the e-mail sent?
Câu 169: What is mentioned as a benefit of telecommuting?
Câu 170: What is the company planning to do in the new year?
Câu 171: In which of the positions marked , , , and  does the following sentence best belong? "It should be noted that no decisions about telecommuting have been made."
Câu 172: What is suggested about the first day of the Uppsala International Book Fair?
Câu 173: Where will book fair attendees be able to participate in interactive activities?
Câu 174: What is mentioned about the accompanying materials for the seminar?
Câu 175: What are book fair attendees encouraged to do?
Câu 176: In the Web page, what is indicated about Mountain and Forest's shipping?
Câu 177: In the Web page, the word "direct" in paragraph 2, line 1, is closest in meaning to
Câu 178: What is the purpose of the e-mail?
Câu 179: How much did Ms. Shin pay for shipping?
Câu 180: According to the e-mail, why might Ms . Shin decide to visit a local shop?
Câu 181: What is indicated about Ms. Murakami?
Câu 182: When will a specialist in business management be speaking?
Câu 183: In the e-mail , in paragraph 1, line 1, the word "slots" is closest in meaning to
Câu 184: What presentation will have to be canceled?
Câu 185: According to the e-mail, what information is Ms. Murakami expecting to receive?
Health Day at Hesidion Clinic
by Shai Herzog on April 14
Hesidion Clinic hosted a successful Health Awareness Day this past Saturday. The event was held as a way to thank the community for supporting the clinic over the past 15 years. It was well attended by both Hesidion Clinic patients and members of the general public.
Attendees participated in a variety of presentations and everyone received free water bottles, notepads, and other items from event sponsors. Participants who provided a special code were offered a complimentary physical checkup from the team of clinic physicians.
During the event, a sizable line formed at Dr. Thierry Daumas' table. "I came out today to learn about skincare and advances in eye-care technology. But Dr. Daumas' talk about how to prevent cavities and improve oral health provided me with the most helpful information," said attendee Liana Stawinski.
By far the most popular event was nutritionist Jillian Opala's presentation on healthy eating habits. More than 100 people, many of them retirees, flocked to
hear the latest on super foods. The event took nearly twice as long as expected, as Ms. Opala answered a steady stream of participant questions.
Children were delighted to take part in a health contest involving questions about general health and hygiene. The winners received toys and certificates from the game host. The day was such a success that Hesidion Clinic director, Lance Verhoeven, is already considering making it an annual event.
Câu 186: What is Ms. Slawinski encouraged to do?
Câu 187: How did some attendees get a free health checkup?
Câu 188: What does Dr. Daumas most likely specialize in?
Câu 189: What is indicated about the presentation on food?
Câu 190: Who most likely distributed certificates?
Câu 191: Who is the brochure intended for?
Câu 192: What is indicated about SBS?
Câu 193: What does Mr. Koshi mention about his lecturer?
Câu 194: Where does Mr. Koshi's instructor work when she is not teaching?
Câu 195: How will SBS be addressing Mr. Koshi's complaint?
SEEKING FULL - TIME LINE COOK
The Delphine Street Grill is a high-profile restaurant serving New Orleans since 1924. We are seeking a line cook to prepare select sauteed items and sauces under the supervision of the executive chef. The ideal candidate will have at least one year of related cooking experience or will have completed a two-year apprenticeship in a well-established restaurant. Demonstrated ability to prepare innovative dishes as well as classic Cajun-style cuisine is required. To apply, go to www.delphinestreetgrill.com/careers.